Posted 4 months ago

Transportation and Logistics Specialist

Madison, WI
Every Vortex product that leaves our door is covered by our Very Important Promise (VIP) Warranty.  The Vortex VIP Warranty simply means, if you ever have a concern, issue or want to order a Vortex product, you will be met with a customer experience that will exceed all expectations!  Our promise is unlimited, unconditional and lasts a lifetime.  Whether your Vortex role is in Sales, Customer Service, IT, Marketing, Finance, NPD or Operations, every day starts with supporting that promise and PUTTING THE CUSTOMER FIRST!

Vortex Optics is looking for a talented individual to join our Supply Chain team.  In this role, you will be responsible for the management of international receipts, coordination of airfreight, freight claims, logistics reporting, and issue resolution.

What You’ll Be Doing
  • Processing of international receipts
  • Partner with our suppliers, forwarders, and internal cross-functional teams to ensure smooth and timely flow of supply
  • Work with our suppliers to gather any necessary documentation for freight movement or payment
  • Resolve any inbound and outbound transportation related issues
  • Work with our forwarding agents to provide air estimates
  • Facilitate, monitor, and track air shipments
  • Partner cross-functionally to determine incoterms for new suppliers
  • Ensure high data and reporting integrity through regular health checks of our forwarders PO management system and daily reporting
  • Partner with our operations team to file and track freight claims through to resolution
  • Document and track transportation spend
  • Validate transportation invoices
  • Develop, generate, and publish transportation related KPIs
  • Determine root cause for data integrity gaps and identify most efficient paths to resolution
  • Collaborate with cross-functional teams to support additional reporting needs that arise
  • Develop and maintain transportation SOPs
  • Partner with cross-functional teams to develop and publish Vendor Compliance Guide
  • Other duties as assigned

Required Experience and Skills 
  • 2+ years of relevant experience
  • Associate degree: related field; or equivalent combination of education and experience
  • Strong Microsoft Excel skills including pivot tables, graphs, charts, and formulas
  • Clear understanding of incoterms and payment terms
  • Working knowledge of import and export transportation methods and options
  • A self-starter who takes the initiative to drive projects forward with little direction
  • Detail and accuracy oriented
  • Comfortable with continuous change
  • Able to effectively prioritize time as well as internal and external customer requests
  • Highly customer focused (internal and external)
  • Driven by ongoing growth and learning 
  • Able to work in a collaborative manner as well as with complete independence
  • A clear understanding of the relationship between products, customers, vendors, and other integrated functions within an ERP system

When you join Team Vortex, you’ll enjoy:
  • Great health, dental and vision insurance
  • Paid time off (PTO) and holidays
  • 401(k), life insurance and short- and long-term disability
  • Various onsite amenities including a fitness center, a nature preserve with walking trails and dog friendly work areas
  • Neighboring daycare facility
  • Casual and flexible work environment
  • Employee discounts on industry leading products
  • Many more excellent benefits and employee perks 

What’s it like to join Team Vortex?
From the production floor to the repair room, from consumer sales to new product development, we’re a growing team of makers and doers, working together to give our customers an experience they’ll never forget. Our employees thrive in situations that require demonstrating our core values:
  • Customer is King
  • Willingness to Shovel Snow
  • Long-Term Thinking
  • Family
  • Appreciation
  • Innovation
*Must already be authorized to work in the United States on a full-time basis for any employer.

**This job is based in Barneveld, WI.

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Vortex Optics